Jo Landers
27 Howard Avenue, Easthampton, MA 01027

General Qualifications

• Bookkeeping since 1990, typesetting, layout and design since 1988; print project management since 1995, web site design and development since 1996, PHP/MySQL database development since 2006.
• Software skills including, but not limited to Quark, InDesign, Photoshop, Dreamweaver, Word, Excel and Quickbooks on both Mac and Windows based computers. Programming experience in HTML, JavasScript, PHP and MySQL.
• Project management skills including the ability to build teams, communicate between clients, vendors and subcontractors, supervise and train staff, develop budgets and schedules, and complete deliverables.
• A work history demonstrating the ability to handle details, follow-up on tasks, identify and resolve problems, and juggle multiple projects simultaneously while balancing deadlines and priorities.

Specific Skills

Bookkeeping, Accounting & QuickBooks Training

• Expertise in several versions of Quickbooks on both Mac and Windows platforms
• A/P, A/R, bank and credit card reconciliations, budgeting, cash flow management and debt reduction
• Cost allocation for non-profits; job or project based tracking for professional service providers
• Full service or client directed online payroll, including direct deposit and accrued time off
• Employee benefits tracking and cost analysis
• Massachusetts payroll and sales tax reports and payments; Federal payroll tax reports and payments
• Subcontractor classification and workers compensation and liability insurance audits
• Detailed financial analysis, ’what-if’ scenarios and reporting using Excel to expand upon or more clearly present information from QuickBooks
• Preparation of year-end materials for accountant, including preparing questions or scenarios to assist in future financial planning or reduce potential tax liability
• Individualized Quickbooks training & file set-up

Web Site and Navigation Design

• Existing site analysis, testing and evaluation, and new site design and development
• Site navigation and structural design to allow for logical growth and expansion
• PHP/MySql, HTML, CSS & JavaScript coding and graphics preparation
• W3C-compliant coding and integrated SEO techniques to provide valid code, relevant text and meta tags and better search engine placement in organic searches

PHP and MySQL Coding and Database Development

• PHP programming, either for specific tasks within an HTML-based website, or for database-driven websites
• WordPress installations, including custom theme and plugin development
• Custom database and user interface systems, either ‘from scratch’ or using an existing system as a model

Typesetting and Print Services

• Develop specifications, requests for quotation, production schedules, etc.
• Create print-ready publication and logo design, typography and artwork
• Clean up and convert Microsoft Word documents to InDesign
• Schedule and coordinate between clients, printers and other subcontractors and vendors

Professional Experience

Owner
Jo Landers Business Services, Easthampton, MA - 1991 to present

Accounts payable and receivable, payroll, job tracking and client invoicing. Preparation of materials for worker’s compensation and liability insurance audits. 1099’s, W-2’s, monthly and quarterly sales and payroll tax filings and payments. Cost and cash flow analysis, budgeting and debt reduction. Financial record keeping and file maintenance. Quickbooks training and set-up. Web site design/development and HTML, CSS & Javascript coding. Custom database development using PHP/MySQL. WordPress theme and plugin development. Copywriting and editing. Book, catalog and technical manual typesetting and design.

Bookkeeper/Ebay Auctions
Amherst Drop Zone, Hadley MA 2004 to 2005

A/P, reconciliations, year-end accountant materials preparation. Monthly and annual sales tax reporting for MA, NY, NJ. Complete preparation of over 500 Ebay auctions, including product photography and research, copywriting, creating custom HTML templates, and reviewing potential buyers’ questions to modify descriptions of recurring products as necessary.

General Manager
Pedipress, Inc., Amherst, MA - 1996 to 1998

Print project management, specifications development, typesetting and printer coordination for several editions of books and booklets, including retypesetting and re-creating images for new editions of two books that only existed on film. Design/maintenance of customer database and order entry system (FileMaker) and coordination with fulfillment company. Design and updates of original company website. Bookkeeping, payroll, quarterly reporting and year-end accountant preparation. General office management including organization, supplies and service provider research, and staff training and supervision.

Database Designer/Comptroller
The Home Store, Inc., Whatley, MA - 1995 to 1996

Creation of new identity, including logo creation and printer and advertiser coordination. Design/coding of integrated customer order and service database (FoxPro) to generate quotes, schedule construction, provide customer service and support, and create comparative and date-driven reports. A/R, A/P, payroll, job tracking, profit and loss statements, quarterly reporting and accountant preparation. Financial analysis and projections. Tracking and maintenance of subcontractor records for liability and workers’ compensation insurance audits.

Engineering Department Assistant
Physical Plant, Smith College, Northampton, MA - 1993 to 1995

Create and update architectural drawings using AutoCAD and traditional methods. Site visits and field measurements. Create presentation materials for planning and trustee meetings. College work-study position.

Acquisitions & Circulation Desk Assistant
Hillyer Art Library, Smith College, Northampton, MA - 1991 to 1994

Maintain artist and geographical files. Link books to records in the computerized 5-college catalog. Assist with gift and reserve books, including creating and maintaining records and processing materials. College work-study position.

Typesetter/Designer, Accounts Receivable
CopyCat, Northampton, MA - 1991 to 1993

Employee DTP training and supervision. Project scheduling, client typesetting, design and layout. Copywriting, design and evaluation of in-house marketing materials. Accounts receivable. Quarterly reporting for Hampshire County purchase contract. Prepare monthly statements and follow-up on collections for trade accounts.

Typesetter/Designer
Publications Dept., Northern Essex Community College (NECC), Haverhill, MA - 1990 to 1991

Member of a four-person team responsible for publication design, typography and illustration of all college catalogs, brochures, forms and other printed materials. College work-study and part-time summer position; declined offer of a permanent full-time position to attend Smith College.

Assistant Manager/Administrative Assistant
Colley McCoy, Windham, NH - 1981 to 1990

Staff and management training, development and evaluation. Customer service. Stock ordering and receiving. Cost and cash control, including sales and cash ledgers, payroll and inventory.

Professional Affiliations

Council of Service Agencies of Hampshire County (COSA): 2008 to present

Easthampton Chamber of Commerce: 1999 to present

Workshops & Conferences

A Job Hunter’s Guide to Social Media (Webinar - 2010)

An overview of LinkedIn, Facebook and other social media sites for networking and developing professional contacts. Sponsored by the Smith College Alumnae Association.

Improve Your Agency’s Fiscal Health through Savvy Grant Management:
Cost Allocation, Internal Controls and Other Techniques (Northampton, MA - 2008)

Half-day training, sponsored by COSA and the Massachusetts Service Alliance.

PHP and Database Security (Webinar - 2007)

Techniques for increasing security and improving data validation when writing PHP user interfaces to access databases.

Envisioning Information (Hartford, CT - 1999 & 2002)

Edward Tufte (The Visual Display of Quantitative Information) seminar on the meaningful visual display of complex data, and how to create materials which increase understanding and reduce misinterpretation of data.

nX Level Entrepreneur Training Program (Springfield, MA - 2001)

9-week course sponsored in part by the Small Business Association (SBA). Covered business planning, growth management, financing, legal issues and other topics relevant to small and start-up businesses.

Formal Education

A.B. Computer Science; concentration in Architectural Drafting - 1995
Smith College, Northampton, MA

Ada Comstock Scholar; Dean’s List. ALIS (Association of Low Income Students) treasurer and chair; Smith College liaison to Hampshire Community Action Commission.

A.S. Commercial Art; Certificate in Computer-Aided Drafting - 1991
Northern Essex Community College, Haverhill, MA

Honors and Awards for Academic Achievement, Cooperative Education and Computer-Aided Drafting; Dean’s List, President’s List. Art and writing published in student quarterly. Provided note taking services for hard-of-hearing students. Professors in two courses (Graphic Design:PageMaker and Sciences:Biology) referred students to me for tutoring.

Community Service

Hilltown Land Trust
Huntington, MA - 2007 to present

In-kind services to provide a complete re-design of website. Ongoing in-kind web site maintenance.

Head Start Policy Council
Northampton, MA - February 2004 to February 2005

Served as an HCAC Board representative to Head Start Policy Council. After HCAC closed, served as a community representative under CTI (national Head Start agency) for a year.

Hampshire Community Action Commission (HCAC)
Northampton, MA - 1992 to 1997, 2001 to 2004

Board member several years, co-chair one year, served on and/or chaired several committees. Board representative to the Head Start Policy Council during the final year of the agency. Wrote, designed and created board training materials, Executive Director’s performance review, and committee and board presentation materials.

Andover Village Improvement Society (AVIS) Volunteer
Andover, MA - 1979-1981

Assisted in trail and woodlands clean-up and new trail creation in several protected woodlands and downtown greenspaces.