MA QUEST (DUA) Registration Instructions now available
The redesign (10/2011) of the mass.gov website created a large number of broken or poorly labeled links, which, months later (2/2012) have yet to be fixed. This included the links for registering to pay unemployment taxes in Massachusetts - the ones on the website (as of 2/13/2012) are either broken or take you to information about who should register, without ever letting you do the actual registration.
If order to register your new business, you must use the 'Employer Login' from the main Masschusetts DUA/QUEST page (yes, even though you don't have an account, password, or login yet). On the next page are working links that let you you register a new business.
You can download detailed instructions about the registration process (including what information you should gather before starting) from the bookkeeping resources section of this website.
